DailyRazor is infringing their terms of service!! Please help
CF tags:
CFCOLLECTION
CFCONTENT
CFEXECUTE
CFLOG
CFOBJECT
CFOBJECTCACHE
CFREGISTRY
CF functions:
SetProfileString
CreateObject(COM)
CreateObject(CORBA)
CreateObject(JAVA)
Not only that, they have given no warning to their customers. I had to email them that a friend of mine told me. So here is the deal where they screw up. Under their terms of service they write:
2. Web Hosting Services
For the term of the agreement as set forth herein DAILYRAZOR agrees to provide web hosting services according the plan selected by you upon activation of your account. DAILYRAZOR reserves the right to change, amend and/or otherwise alter the services provided with equivalent or otherwise equal services without prior notice to you.
The last line says it all:
provided with equivalent or otherwise equal services without prior notice to you.
The fact of the matter is that they will NOT be providing equal services. They will be hindering services and breaking applications. Not only that, the amount of time needed to transfer and recreate the applications and websites in another host will take weeks.
I need legal counsel or should I just seek alternatives and take in the damages?? What do you guys recommend?
Pablo Varando
I think in this scenario you are probably just better off going elsewhere. Though sure yo ucould seek legal counsil; I am not sure that the ends justify the means (unless it's not about money; and it is only about principle. If that is the case; then knock yourself out!)
In the end; I agree that removing those tags creates a "GAP" in hosting services; but tak a moment and step back and see why they are removing them.
Anyone on any account could use that particlar code to alter your pages, your database (and if they are really creative) your customers data (if any). Clients that have an eCommerce type application where clients info (in some cases payment information) can be affected quite heavily by those tags being turned on.
Having owned hosting companies; I can tell you that it's a double edged sword... because your clients hate you for not being secure enough; then they hate you for being too secure. Finding the "happy medium" is what makes a host stand out... I am sure that they are working on it (I guarantee you that they do not want to lose clients; and/or not offer those tags.. They have developers and I am sure that they use those tags too!)
All in All I would say this.
If you can rewrite the application to the new available specs (and you like everything else about the host) then stay and change it.
If you cannot; then just be civil and move somewhere else. There are many hosts out there that offer all types of services and I am sure you will find out that you will be very happy with! Just takes a little research and a little time!
Luis Majano
@Pablo
No need to take it any further now. They have agreed to conceed on creating java objects and setProfileString. I totally agree on locking down cfregistry and cfexecute. But hindering the ability to create java objects, well, plainly all my applications would fail.
Thanks again for your comments. The time wasted on moving hosting providers with all the websites and customers is a real pain and waste of time and money. Thankfully, they will not go through with it.